Return Policy
At Variety Auto Sales, we want you to purchase with confidence. This page explains our final sale policy and the support we provide if an issue comes up immediately after delivery.
1) All vehicle sales are final
All vehicle purchases are final sale. Once the vehicle has been delivered or picked up and the sale is completed, we do not offer returns, refunds, or exchanges, except where required by applicable law.
2) If there’s a problem right after the sale, we’ll fix it at no cost
If a problem appears right after the sale, we will repair it at no cost to you, subject to the guidelines below. Our goal is to make sure you leave with a vehicle that’s operating properly and to handle any immediate, unexpected concerns quickly and fairly.
2.1 What “right after the sale” means
This support applies to issues that are:
- Reported to us as soon as you notice them, and
- Occur immediately after delivery/pick‑up.
Important: To avoid misunderstandings, we may ask you to bring the vehicle in promptly for an inspection appointment.
2.2 What’s covered
We will repair mechanical or electrical issues that:
- Were present at the time of delivery or emerged immediately after delivery, and
- Are confirmed by our inspection.
2.3 What’s not covered
This no‑cost post‑sale support does not cover:
- Regular maintenance and wear items (e.g., oil changes, brake pads/rotors due to wear, tires due to wear, wiper blades, bulbs, fluids, alignments, etc.)
- Cosmetic concerns (chips, scratches, dents, interior wear) unless documented on delivery
- Issues caused by accidents, misuse, neglect, off‑road damage, overheating, improper fueling, or driving with warning lights ignored
- Modifications made after delivery (performance tuning, exhaust/suspension changes, electrical rewiring, audio installs, etc.)
- Items or repairs not related to the reported immediate concern
2.4 Inspection & repair process
- Contact us right away with:
- Your name, phone number, purchase date, and the vehicle VIN (or stock #)
- A brief description of the concern (symptoms, warning lights, sounds)
- We’ll book an inspection appointment.
- If the issue qualifies under this policy, we will complete the repair at no cost.
- If the issue is not covered, we’ll explain why and provide a repair estimate before doing any work.
2.5 Repair location
Repairs under this policy are completed:
- At Variety Auto Sales and/or our designated repair facility, at our discretion.
3) Documentation and transparency
If a concern is identified at delivery, we encourage documenting it at that time so we can resolve it quickly.
4) Questions
If you have questions about this policy or need post‑sale support, contact us and we’ll help.
5) Policy updates
We may update this policy from time to time. The version in effect on the date of purchase will apply unless your signed documents state otherwise.